Job Overview:

Join our team as a Customer Service Representative in Frisco, Texas, where you will play a vital role in assisting customers and ensuring their satisfaction.

Job Details:

We are looking for a Customer Service Representative with experience in handling customer inquiries, billing, and general clerical duties. The role requires flexibility to work various shifts, including weekends, and proficiency in Microsoft Office.

Responsibilities:

• Bill shipments accurately based on pricing agreements
• Resolve documentation errors
• Assist customers with inquiries and provide rate quotes
• Perform general clerical tasks including data entry and filing
• Process freight documentation for customer resolution

Requirements:

• Minimum 2 years of customer service experience
• Strong computer, typing, and 10-key skills
• Proficiency in Microsoft Office
• Flexibility to work various shifts including weekends

Benefits:

• Starting pay at $20.63/hour
• Full health insurance benefits on day one
• Life and disability insurance
• Earn up to 13 days of PTO in the first year
• 401(k) option with company match

Other Details:

Applicants should be prepared to work in a non-climate-controlled environment with potential slippery conditions on the loading dock. In Frisco, Texas, you will have the opportunity to grow in your career with a top global transportation services provider.

If you are seeking a challenging yet rewarding role, apply today to join our team and make a difference in the logistics industry!