Service to Sales Client Consultant ? PA 2023

Full Time 1 month ago
Employment Information
Job Overview:

Join our Relationship Management and Sales team in Santa Ana, California, where you'll play a vital role in serving investors who have chosen to invest with us. Be part of a community dedicated to doing the right thing every day and delivering exceptional service.

Job Details:

As part of our team, you will serve as the initial point of contact for client service requests, offer information on investments and accounts, and assist in resolving complex issues. You'll engage in consultative selling, develop expertise in financial services, and take part in special projects.

Responsibilities:
  • Handle high opportunity client service requests via phone.
  • Document client and team feedback for service improvement.
  • Position products and services to clients in service recovery and advice situations.
  • Stay informed on Company funds, products, and industry regulations.
  • Participate in special projects and follow up with clients from inbound sales opportunities.
Requirements:
  • Regulatory license and/or registration (e.g., FINRA, state, SFC).
  • Series 7 and Series 63 required or to be obtained within 90 days.
  • Minimum of two years related work experience.
  • Undergraduate degree or equivalent training.
  • Exceptional client service and communication skills.
Benefits:
  • Opportunity to work in a fast-paced and rewarding environment in Santa Ana, California.
  • Continuous learning and professional growth.
  • Competitive compensation and benefits package.
Other Details:

This role requires adaptability, strong communication skills, and a passion for sales and relationship management. Please note that we are not offering visa sponsorship for this position.

We invite you to join our team in Santa Ana, California and make a difference in the world of investments. Your dedication and skills will contribute to our mission of serving clients with integrity and care. Don't miss this opportunity to grow and succeed with us.