Job Overview: Join our team as a Technical Service Specialist in Ballwin, Missouri! As a key member of our technical support team, you will be responsible for providing exceptional service to our customers and resolving technical issues efficiently.

Job Details: The Technical Service Specialist role involves troubleshooting technical problems, assisting customers with product inquiries, and ensuring customer satisfaction through effective communication and problem-solving.

Responsibilities:

• Respond to customer inquiries and provide technical support via phone and email
• Diagnose and resolve technical issues related to our products
• Document customer interactions and solutions in the system
• Collaborate with internal teams to escalate and resolve complex technical problems
• Provide product training and demonstrations to customers as needed

Requirements:

• Strong technical aptitude and problem-solving skills
• Excellent communication and customer service skills
• Ability to work in a fast-paced environment and handle multiple tasks
• Previous experience in technical support or a related field is a plus

Benefits:

• Competitive salary and benefits package
• Opportunities for professional growth and development
• Work in a collaborative and supportive team environment

Other Details: This position is based in Ballwin, Missouri, and offers the opportunity to work with cutting-edge technology and make a positive impact on our customers' experience. Join us in providing top-notch technical support and advancing your career in the field!

We welcome dedicated individuals with a passion for technology and customer service to apply for this exciting opportunity. Join our team in Ballwin, Missouri, and be part of a dynamic and rewarding work environment where your skills and contributions are valued.