Job Overview:

We are looking for an O2C Business Analyst to serve as a HighRadius Cloud Administrator, managing support tickets, ensuring optimal performance, and participating in testing for internal systems.

Job Details:

The role involves overseeing all HighRadius products used for daily operations, addressing end-user issues, troubleshooting system problems, and collaborating with various teams.

Responsibilities:

• Ensure data accuracy and performance optimization for HighRadius Cloud modules.
• Troubleshoot and resolve end-user issues for HRC, Oracle, and other systems.
• Coordinate training sessions for new colleagues and updates on enhancements.
• Collaborate with IT teams to define and implement solutions for production issues.
• Monitor license usage and grant user access based on roles.

Requirements:

• Bachelor?s Degree in Accounting, Business Administration, or related field.
• Minimum 1 year of hands-on experience in HighRadius in collections, cash apps, or credit module.
• Strong communication and analytical skills.
• Experience in operation support for financial departments is a plus.

Benefits:

• Opportunity to work with cutting-edge technologies.
• Development of analytical and troubleshooting skills.
• Collaborative work environment.

Other Details:

This role provides the opportunity to become a subject matter expert in the HighRadius platform, collaborate with different teams, and contribute to the success of our operations.

Join us on this exciting journey and be a part of something big!