IT Production Support Analyst ? IST Run

Full Time 1 month ago
Employment Information

Job Overview: Join a global team at the forefront of a digital transformation to support critical services for external and internal customers in a dynamic environment.

Job Details: This role involves directing and coordinating production support activities for web applications and AWS Cloud services.

Responsibilities:

  • Provide advanced level production support for web applications.
  • Lead monitoring efforts for alerts, outages, and system issues.
  • Understand and enforce service level agreements.
  • Write and update production support documentation.
  • Lead improvement efforts and changes.

Requirements:

  • Minimum of 5 years related work experience.
  • Undergraduate degree or equivalent in Computer Science or MIS.
  • Solid understanding of ITIL practices.
  • Good knowledge of AWS services.
  • Experience with monitoring and logging tools.

Benefits:

  • Part of a global team with peers in different countries.
  • Opportunity for learning and growth.
  • Engage with cutting-edge technologies.

Other Details: This position offers a chance to work in a UK-based team while being part of a global operation with peers in various countries. Travel opportunities and a collaborative work environment await the successful candidate.

Join us in our mission to revolutionize the investment world. Apply now to be part of a team that values inclusivity, diversity, and innovation. Your future in the digital transformation awaits.