Job Overview:

We are seeking a Customer Support Specialist to join our team in Chesapeake, Virginia. This role involves providing excellent customer service and resolving inquiries to ensure customer satisfaction.

Job Details:

The Customer Support Specialist will be responsible for responding to customer inquiries via phone, email, and chat. They will also assist with order processing and product troubleshooting.

Responsibilities:

• Respond to customer inquiries promptly and professionally.
• Assist customers with order placement and tracking.
• Troubleshoot product issues and provide solutions.
• Maintain accurate records of customer interactions.
• Collaborate with other team members to improve customer experience.

Requirements:

• Excellent communication skills.
• Strong problem-solving abilities.
• Ability to multitask in a fast-paced environment.
• Previous customer service experience is a plus.

Benefits:

• Competitive salary.
• Health and wellness benefits.
• Opportunities for career growth.

Other Details:

This is a great opportunity for individuals passionate about providing top-notch customer service in Chesapeake, Virginia. Join us in creating positive customer experiences and making a difference in the industry.

We look forward to welcoming dedicated individuals to our team who are ready to contribute their skills and grow with us.