Job Overview:

We are seeking a talented and experienced Supervisor for Customer Solutions. In this role, you will lead a team to deliver exceptional customer service and drive continuous improvement in customer engagement.

Job Details:

The Supervisor for Customer Solutions will be responsible for managing a team, ensuring customer satisfaction, and fostering a customer-focused culture.

Responsibilities:

• Lead the team to achieve superior customer satisfaction
• Develop customer-specific procedures and ensure continuous process improvement
• Advocate for best-in-class customer experiences
• Analyze and monitor key performance indicators
• Promote employee engagement and mentor direct reports

Requirements:

• Bachelor's degree or equivalent work experience
• 3 years of related experience
• Strong project planning and development skills
• Proficient in Microsoft Office
• Excellent communication and problem-solving skills

Benefits:

• Competitive compensation package
• Full health insurance benefits available from day one
• Up to 15 days of PTO in the first year
• 401(k) option with company match
• Opportunity for education assistance

Other Details:

This role offers a rewarding opportunity in Aurora, Colorado to lead a team and make a significant impact on customer satisfaction and company success.

If you are a proactive and results-driven individual looking for a challenging role, we encourage you to apply and be part of our team.