Job Overview: Join a dynamic team in Norwalk, California, focused on resolving billing issues and ensuring timely payments for customers in the logistics industry.

Job Details: You will be responsible for working on assigned queues to resolve billing issues, raise correction requests, validate invoices, and ensure timely payments. Additionally, you will liaise with onshore partners, work on adhoc requests, and handle disputes resolution.

Responsibilities:

• Resolve billing issues within set SLA
• Liaise with onshore partners for adhoc requests
• Analyze accounts for accuracy
• Perform root cause analysis to avoid recurrence
• Resolve EDI issues

Requirements:

• Bachelor's degree in accounting, finance, or commerce
• 2 to 4 years of experience in logistics or transportation
• Strong communication skills
• Basic understanding of Windows applications
• Ability to work independently

Benefits:

• Opportunity to work in a challenging and rewarding industry
• Room for professional growth and development
• Competitive salary and benefits package

Other Details: This role requires flexibility in working hours based on process requirements. Candidates with a background in Order to Cash (OTC) within Billing or customer-facing roles are preferred.

Join our team in Norwalk, California and be part of something big in the logistics industry. We are looking for motivated individuals who are eager to contribute to our success.