Job Overview:

We are looking for a Customer Service Representative to join our team in Owings Mills, Maryland. If you have a knack for providing exceptional customer service and solving inquiries efficiently, we want you on board. Join us in a role where you can utilize your skills to make a real impact.

Job Details:

As a Customer Service Representative, you will handle customer inquiries, process shipments, and assist with administrative tasks. You will play a key role in ensuring customer satisfaction and maintaining efficient operations.

Responsibilities:

• Bill shipments according to pricing agreements
• Resolve documentation errors
• Assist customers with inquiries and rate quotes
• Perform general clerical duties as assigned
• Process damaged freight and related documentation

Requirements:

• 2 years of customer service experience
• Strong computer and typing skills
• Proficiency in Microsoft Office
• Available to work various shifts including nights and weekends

Benefits:

• Competitive starting pay at $20.63 per hour
• Full health insurance benefits from day one
• Life and disability insurance coverage
• Up to 13 days of PTO in your first year
• 401(k) option with company match

Other Details:

Customer Service Representatives are encouraged to be on their feet for extended periods in a non-climate-controlled environment. This position offers growth opportunities for those willing to take on challenges and communicate effectively.

Join our team in Owings Mills, Maryland and take the next step in your career with us. We value diversity and offer equal opportunities to all qualified applicants. Take the chance to grow your skills and make a positive impact with us.