Job Overview:

Join our team as a Customer Service Representative in a dynamic environment where your skills will be valued and developed. We are looking for individuals who are flexible in working different shifts to assist our customers in North Hills, California.

Job Details:

As a Customer Service Representative, you will be responsible for order processing, inventory management, and providing support to mechanics. This role requires strong communication skills and attention to detail.

Responsibilities:

• Order stock and reconcile special order parts
• Assist mechanics with parts and supplies
• Perform general clerical duties
• Check parts for delivery accuracy and store appropriately
• Process invoices and communicate payment updates
• Reconcile warranty items and address issues
• Identify orders at risk of delays and escalate when necessary

Requirements:

• 2 years of customer service experience
• Strong computer and typing skills
• Experience with Microsoft Office
• Transportation experience preferred
• Excellent verbal and written communication skills

Benefits:

• Full health insurance benefits from day one
• Up to 13 days of PTO in your first year
• 401(k) option with company match
• Education assistance

Other Details:

This position may require walking and standing for extended periods on a loading dock that may not be climate-controlled. Customer Service Representatives play a vital role in our operations in North Hills, California.

We value diversity and are an Equal Opportunity employer. If you are ready for a challenging yet rewarding opportunity with us, apply now!