Job Overview:

We are seeking a Customer Service Representative to join our team in La Habra, California. As a key player in our organization, you will assist customers with inquiries, resolve documentation errors, and handle general clerical tasks with efficiency and professionalism.

Job Details:

The Customer Service Representative role at our company involves billing shipments, resolving documentation errors, assisting customers with inquiries, performing clerical duties, and processing freight-related documentation.

Responsibilities:

• Bill shipments accurately based on tariffs and pricing agreements
• Resolve documentation errors promptly
• Assist customers with tracing shipments and rate quotes
• Perform general clerical duties like answering phone calls and data entry
• Process damaged freight and related documentation for resolution

Requirements:

• 2 years of customer service experience
• Strong computer skills, typing, and 10-key proficiency
• Experience with Microsoft Office
• Availability to work various shifts, including days, evenings, nights, and weekends

Benefits:

• Competitive pay range of $23.52 to $27.05 per hour
• Comprehensive benefits for employees working 30 hours or more per week

Other Details:

Customer Service Representatives should be prepared to walk and stand for extended periods in a non-climate-controlled environment. Our company values individuals who thrive in challenging situations and can effectively communicate with others.

If you are looking for a growth opportunity and want to be part of a dynamic team, join us in La Habra, California. We welcome applicants of all backgrounds and are committed to providing equal employment opportunities. We look forward to reviewing your application.