Job Overview:

We are seeking a Customer Service Representative to join our team in Hesperia, California. If you have a passion for providing exceptional customer service and possess strong communication skills, this role might be perfect for you.

Job Details:

As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and coordinating with various departments. This role requires a versatile individual who can work different shifts, including nights and weekends.

Responsibilities:

• Communicate with terminal and shop locations regarding commercial invoicing
• Answer phone calls and direct inquiries during assigned work hours
• Resolve documentation errors and perform clerical tasks like filing and data entry
• Review billing statements for accuracy and process payments
• Resolve invoice matching issues within the AP system

Requirements:

• 2 years of customer service experience
• Strong computer, typing, and 10-key skills
• Proficiency in Microsoft Office
• Ability to work various shifts, including nights and weekends

Benefits:

• Starting pay at $20.63
• Full health insurance benefits from day one
• Life and disability insurance coverage
• Up to 13 days of PTO in the first year
• 401(k) option with company match

Other Details:

Customer Service Representatives may need to stand or walk for extended periods in a climate-controlled office setting. Transportation experience and excellent communication skills are preferred qualifications for this role.

If you are looking to be part of a dynamic team and grow your career, apply now for the Customer Service Representative position in Hesperia, California. We value diversity and are an Equal Opportunity Employer, committed to creating an inclusive workplace. Join us and embark on a rewarding journey of professional development.