Job Overview:

We are looking for a Customer Service Representative to join our team in Forest Hills, New York. As a key member of our customer support department, you will be the first point of contact for our customers, providing excellent service and resolving inquiries efficiently.

Job Details:

The Customer Service Representative will handle incoming calls, emails, and messages from customers, addressing their questions, concerns, and feedback in a timely and professional manner.

Responsibilities:

• Respond to customer inquiries promptly and accurately.
• Assist customers with order placement and product information.
• Resolve customer complaints and issues effectively.
• Maintain a high level of customer satisfaction through exceptional service.
• Collaborate with other team members to ensure consistent support.

Requirements:

• Excellent communication and interpersonal skills.
• Strong problem-solving abilities.
• Ability to multitask and work efficiently under pressure.
• Previous customer service experience is a plus.

Benefits:

• Competitive salary.
• Health and wellness benefits.
• Opportunities for growth and development.

Other Details:

This position is based in Forest Hills, New York and offers a dynamic work environment where your contributions make a difference. Join our team and be part of a company that values customer satisfaction and employee success.

We look forward to receiving your application and welcoming you to our team in Forest Hills, New York.